Tess Fagan is the Head of Operations at MIT FutureTech.

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Previously, she held leadership roles at Iron Mountain, including Director of Strategy and Continuous Improvement and Chief of Staff for the Global Product and Technology organization, managing a $84M budget and a 750-person team across 26 countries. As Head of Technical Partnerships in AI and ML, she established key industry partnerships with Google and Amazon AWS. Tess also served as VP of Operations and Strategy at Vista Equity Partners and held senior roles at Wayfair, the City of Boston, and multiple startups, including as employee #7 at a U.S. Department of Energy-funded venture.

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A graduate of Harvard Extension School’s Full Stack Software Engineering program, Tess also holds dual degrees in Economics and Environmental Science from Boston University.