Brian Bailey- Design Thinking Tools for the Individual, Group and Community

Software tools serve a critical role in modern design thinking, from collecting inspirational materials to generating design alternatives to implementing the final solution. Despite many advances in recent years, existing tools still struggle to address the creative needs of users engaged in design thinking. For example, a tenet of design thinking is to generate multiple alternatives, yet the interface representations used in existing design tools still do not effectively support this behavior. In this talk, I will describe the inspiration for and the design and evaluation of several recent research projects that address problems and opportunities relevant to design thinking for the individual, group and community. The contributions of these projects include (i) the use of interactive spatial maps to organize design alternatives, enabling users to project meaning onto their exploration; (ii) an interactive visualization of design process that enables the user to capture and extract lessons and patterns from prior design activity; (iii) an on-demand method for generating structured feedback on visual designs using a crowd of non-experts; and (iv) an interface to organize design thinking in distributed user interface design discussions. The talk will include critical reflections on these projects and conclude with pathways for future work.