CSAIL Event Calendar

Enterprise Uses of Social Media

For several years I have studied enterprise attitudes toward and uses of technologies that are primarily used by students and consumers, such as instant messaging, weblogs, wikis, and social networking sites. It took decades for email to move from research and student use to full acceptance by enterprises. Today, communication and collaboration tools can make that transition far more quickly—but not instantaneously and not without encountering a few of the same hurdles. In this talk I describe some patterns that emerge and fit them into some literature on the social psychology of groups and organizational behavior.

Speaker Biography:
Jonathan Grudin is a Principal Researcher in the Adaptive Systems and Interaction group at Microsoft Research, prior to which he was Professor of Information and Computer Science at the University of California, Irvine. He earned a BS in Mathematics-Physics at Reed College and PhD in Cognitive Psychology at UC San Diego, where he was advised by Donald Norman. He worked at Wang Laboratories and MCC, and taught at Aarhus University, Keio University, and the University of Oslo. He has been involved in CHI and CSCW conferences since each began. He was Editor of ACM Transactions on Computer-Human Interaction from 1997-2003, is ACM Computing Surveys Associate Editor for HCI, and writes and edits an ACM Interactions column on HCI history. Somewhere in there he spent a year working on an MIT project while located at Stanford and two summers split between the MIT Psychology and AI Labs in Cambridge.

Funding support for this seminar series has been provided by Yahoo!.

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